Middletown, NY – Garnet Health Medical Center (formerly Orange Regional Medical Center) is pleased to announce that Det Norske Veritas Germanischer Lloyd (DNV GL), a healthcare accrediting organization approved by the U.S. Centers for Medicare and Medicaid Services, has certified the Medical Center’s Quality Management System to the rigorous ISO 9001:2015 standards. This means patients are receiving safe, consistent care in accordance with global standards.
“Garnet Health Medical Center is dedicated to providing the safest and most effective healthcare services possible,” said Chief Clinical Officer of Garnet Health, Rosemary Baczewski. “ISO certification not only reflects that mission, but helps to empower it. The effort required to achieve certification fundamentally transforms the way we do business. ISO 9001 is ideally suited to the complex, people-intensive challenges of running a hospital.”
ISO 9001 is defined as the international standard that specifies requirements for a quality management system. Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is quickly gaining acceptance among US healthcare providers as a foundation for their quality and patient safety programs.
ISO 9001 brings science to the art of caregiving; it helps to standardize processes around things that are proven to work, by the people doing the work, and as a result empowering frontline workers while creating an environment of predictability for the entire organization, regardless of external forces.
The ultimate impact of ISO within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently and the “best ideas” aren’t held by one person or one department, but are ingrained in the organization.
“Garnet Health Medical Center has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” says Patrick Horine, President of DNV GL Healthcare. “ISO certification isn’t just an award or trophy for something you’ve done, it is public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”
Businesses that implement ISO do so for both the internal and external benefits. Internally it helps staff create clear and consistent processes of patient care, and ensure that progress is constantly being made toward specific quality objectives. Externally, it tells the public, as well as insurers and regulatory agencies, that the hospital is not only talking about quality, but is pursuing it with discipline and transparency.
To learn more about quality initiatives at Garnet Health Medical Center, visit www.garnethealth.org/quality.
About DNV GL
DNV GL Healthcare, with offices in Cincinnati and Houston, is a division of DNV GL – Business Assurance, part of the DNV GL Group, an independent foundation dedicated to safeguarding life, property and the environment. Globally, DNV GL – Business Assurance has more than 100 offices and is one of the world’s leading certification, assessment and training companies. For more information about DNV hospital accreditation, visit www.dnvglcert.com/healthcare.
About Garnet Health Medical Center
Garnet Health Medical Center features seven floors of state-of-the-art technology and provides 383 beds and employs approximately 3,300 healthcare professionals. In addition to inpatient services, highlights of Garnet Health Medical Center include a cancer center and a five-story outpatient services building on the main campus, featuring Garnet Health Doctors with primary care and specialty physicians, urgent care, outpatient surgical and diagnostic services and more. Garnet Health Medical Center was named by Healthgrades as one of the 100 best hospitals nationally for cardiac intervention and General Surgery and was a recipient of the Healthgrades Patient Safety Excellence Award™. Garnet Health Medical Center also achieved the Healthgrades 2019 and 2020 America’s 250 Best Hospitals Award™ placing the hospital in the top 5 percent of more than 4,500 hospitals assessed nationwide for its superior clinical performance. It is a designated Magnet hospital recognizing excellence in Nursing; a recipient of the Get With The Guidelines-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite; and its Electronic Medical Records (EMR) system has achieved Stage 7 which is the highest level on HIMSS Analytics’ EMR adoption model. Garnet Health Medical Center is an Academic Affiliate of the Touro College of Osteopathic Medicine. It is also a member of Garnet Health, its corporate parent, which is recognized by Ethisphere as one of the 2018 and 2019 World’s Most Ethical Companies. To learn more about Garnet Health Medical Center, visit garnethealth.org.
